Reputation Index

Every quarter, MAPS ranks the world’s corporations in terms of their reputation around a range of fast-moving issues. We’ve highlighted the top companies in each sector below – with a focus on the Fortune 500 – based on media coverage and social media commentary in 2024-2025.

For the full rankings, and to see how your organization compares, enter your email here and we’ll be in touch.

DEI

Responsible AI

Sustainability

DEI: July 2024-June 2025

How companies are handling diversity, equity and inclusion (DEI) efforts has become one of the most visible and contentious areas of corporate reputation in 2025. These rankings reflect a full year of media and social commentary, not just the recent wave of retrenchments – and in many cases also reflect an absence of criticism from anti-DEI campaigners.

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  • HSBC reaffirmed its goal of 35% female representation in senior leadership by 2025, but a 2025 restructuring in Asia led to several women losing senior roles, raising questions about implementation.
  • JPMorgan Chase rebranded its DEI efforts as “Diversity, Opportunity & Inclusion,” dropping “equity,” reducing training programs, and removing DEI references from its annual report – though CEO Jamie Dimon publicly defended the firm’s commitments.
  • US Bank maintained relationships with community development organizations, and continued its supplier diversity outreach, though recent public filings appear to omit prior references to diverse hiring and pay equity goals.
  • American Express offers incentives for diverse supplier spending, though ended diversity performance goals in executive compensation in 2024.
  • Capital One continues internal DEI programs and reports 40% female and 35% ethnically diverse representation in its US workforce, though removed the “Diversity, Inclusion and Belonging” section in 2025 filings.
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  • P&G reinforced its long-term commitment to DEI in 2024-25, with CEO Jon Moeller stating that equality and inclusion are “integral to the company’s business strategy.”
  • J&J continued internal DEI engagement through training and mentoring, but in 2025 reduced its external DEI profile, rebranding employee resource groups and removing racial equity language from parts of its website.
  • 3M kept many internal DEI structures but significantly scaled back public-facing commitments in 2025, removing content from its website and references to race-conscious initiatives.
  • Unilever emphasizes continued support for inclusive culture initiatives, and maintains gender equity targets within leadership development, though the firm changed some social pledges – including DEI goals – in response to investor demands.
  • Coca-Cola remains committed to its DEI programs, noting that diversity and inclusion are critical to its business success, and warning that changes to these policies could impact the firm’s performance.
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  • Cargill reinforced its DEI commitment through the Black Farmer Equity Initiative and broader efforts to promote inclusive leadership, including reviewing job descriptions for bias.
  • Coca-Cola remains committed to its DEI programs, noting that diversity and inclusion are critical to its business success, and warning that changes to these policies could impact the firm’s performance.
  • AB InBev has been in the headlines for reducing DEI programs, including ending sponsorship of some events such as San Francisco Pride.
  • PepsiCo maintains public DEI commitments, focusing on inclusive hiring and supplier diversity – though there have been some structural changes internally.
  • Kellogg has a long-standing history of supporting DEI, including campaigns tied to anti-bullying and workplace inclusion – but hasn’t been particularly visible recently around its DEI strategy.
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  • Aflac continues to support DEI through programs such as its Diversity Festival, flexible work and mental health policies, and a supplier diversity initiative that includes minority-, LGBTQ-, veteran-, and women-owned businesses.
  • MetLife has 2030 goals focused on underserved communities and was recently recognized for its global workplace policies.
  • Cigna integrates DEI into its broader health equity strategy, which includes exploring social determinants of health.
  • AIG promotes equity across gender, race, and ethnicity, supporting employee resource groups and connecting DEI programs to its broader corporate responsibility efforts.
  • CVS Health launched the “Inclusion for Growth” strategy, retiring formal DEI targets in favor of broader employee engagement – leading to criticism from civil rights advocates.
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  • Comcast received attention for its community investments and inclusive hiring efforts, but more recent coverage has focused on the investigation by the FCC into aspects of its DEI programming.
  • Alphabet eliminated its diversity-based hiring targets and is reviewing its DEI programs – though the way it communicated these changes did give it a reputational ‘shield’ compared to many other companies scaling back their initiatives.
  • Netflix continues to support DEI across its global operations, positioning inclusion as integral to its business model.
  • Apple reaffirmed its DEI stance, with shareholders recently voting to uphold the company’s policies.
  • Paramount Global has reduced its public-facing DEI commitments, leading to high-profile pressure from employees.
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  • AbbVie invested $50 million in nonprofit partnerships focused on health and education equity, particularly in Black and underserved communities.
  • Sanofi has a high-profile DEI strategy, a dedicated DE&I board and mandatory employee training. The firm positions DEI as critical to workforce representation and equitable access to care.
  • Amgen completed a third-party pay equity audit in 2024 to evaluate disparities by gender and race.
  • Novo Nordisk paused the application of diversity targets in the US, following federal scrutiny of DEI initiatives.
  • Roche removed its global workforce diversity goals and shifted language to focus on “belonging.”
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  • BCG continues to embed DEI across its operations and client work, including the launch the Center for Inclusive Advantage. The firm highlights inclusive leadership, and publishes progress updates on workforce representation.
  • Bain positions DEI as a cultural and business priority, supporting employee affinity groups and releasing data on hiring and retention by demographic.
  • KPMG, which had previously set ambitious goals through its Accelerate 2025 program, recently rolled back some of its public DEI commitments and removed related materials from its website.
  • EY maintains public reporting on DEI, including pay equity and culture audits, though with less emphasis than in previous years.
  • PwC continues to highlight inclusive hiring and professional development efforts, though the firm has been criticized for how its DEI programs are structured – including some allegations of excluding certain groups from early-career initiatives.
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  • Chipotle has historically tied executive compensation to diversity and sustainability goals, but recent reports indicate a rollback of some DEI programs, with the company removing DEI-related language from its annual reporting.
  • Panera has been recognized for its commitment to DEI, receiving the Employer of Choice award in the fast-casual restaurant segment for two consecutive years.
  • McDonald’s recently scaled back its DEI initiatives, retiring certain diversity goals and rebranding its diversity team as the Global Inclusion Team. That said, the firm reports that over 30% of its U.S. leaders are from underrepresented groups.
  • Taco Bell continues to promote DEI through initiatives including mandatory training for corporate employees.
  • Domino’s was recognized for its LGBTQ+ workplace inclusion, earning a top score in the Human Rights Campaign Foundation’s Corporate Equality Index.
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  • TJX has maintained its DEI initiatives, hosting an Inclusion and Diversity Summit in 2024 and supporting employee resource groups across its brands.
  • Dollar Tree has created a DEI Executive Council and collaborated with cultural organizations to promote community engagement. However, the firm has faced criticism for not doing enough to support Black communities.
  • Walgreens removed multiple DEI-related web pages, suggesting a possible shift in how it thinks about DEI and related commitments.
  • Kroger continues to be recognized for its DEI programs, with initiatives like “Framework for Action” and “Standing Together” still in place.
  • Amazon has scaled back aspects of its DEI work, including removing diversity language from its annual report and winding down several internal programs.
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  • Intuit continues to prioritize DEI through its “True North Goals,” aiming to enhance diversity and inclusion across its workforce and community initiatives.
  • Adobe recently announced the ending of its DEI hiring targets, known as “Aspirational Goals,” shifting focus toward hiring practices without specific representation goals.
  • Cisco‘s CEI Chuck Robbins publicly defended the company’s DEI initiatives and their importance for the firm’s success.
  • Nvidia continues to support DEI through mentoring programs, job-shadowing experiences, and leadership development opportunities.
  • Oracle has been criticized for canceling scholarships for Black students in Kansas City.
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  • T-Mobile‘s internal inclusion programs remain, though the firm recently removed DEI language from its website, potentially in response to regulatory pressures associated with its acquisition of Lumos.
  • Comcast received attention for its community investments and inclusive hiring efforts, but more recent coverage has focused on the investigation by the FCC into aspects of its DEI programming.
  • Verizon agreed to end its DEI-related practices, including eliminating DEI-focused roles and removing DEI language from training and public messaging, seemingly to help with FCC approval for the acquisition of Frontier.
  • Frontier is at the center of recent DEI-related regulatory developments, with Verizon’s acquisition agreement reportedly contingent on the elimination of Frontier’s DEI-focused roles and public messaging
  • AT&T has publicly affirmed its commitment to DEI policies, with CEO John Stankey stating that the company will maintain its diversity initiatives despite federal pressure.
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  • Booking.com continues to emphasize DEI through various employee resource groups and initiatives like the “Volunteering Plug-in” campaign. The company also supports programs like B.equal and B.proud, aimed at inclusivity for women and LGBTQ+ employees respectively.
  • United has faced scrutiny over its DEI practices, with reports indicating a reduction in public commitments and a shift in its hiring practices.
  • Southwest discontinued its 20-year-old ¡Lánzate! program, which provided free flights to Hispanic college students, following legal challenges alleging racial discrimination.
  • Hyatt continues to prioritize DEI through its ‘World of Care’ platform, surpassing its 2025 goal by allocating 50% of diverse and women-owned supplier spend to Black-owned businesses.
  • Hilton is aiming for global gender parity and 25% ethnic diversity in US corporate leadership by 2027, and these goals are tied to leadership compensation.

Responsible AI: July 2024-June 2025

AI is changing how many companies operate today, but it’s also raising questions about a host of issues, including privacy, data protection, ethics, bias, fairness, accountability, and transparency.  Being able to communicate how your organization is handling these issues is key to a strong reputation in 2025.

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  • PNC Bank applies AI in fraud detection and customer service, guided by a Responsible AI Working Group that oversees employee training and alignment with ethical principles.
  • Citi has deployed AI tools to 150,000 employees across 11 countries, with platforms including Citi Assist and Citi Stylus. The bank also hosted the 2024 Gen AI Summit, showcasing its investment in an AI-enabled tech stack
  • State Street uses AI to process unstructured data and to inform investment decision-making.
  • American Express introduced AI copilots for travel agents and engineers, apparently leading to efficiency gains and quicker resolution times.
  • Goldman Sachs is scaling AI tools internally – including the GS AI Assistant – across risk, trading, and software development.
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  • Unilever has adopted an ‘AI assurance framework’ to evaluate ethical and performance risks across its global operations. The firm – in partnership with third-party suppliers – has over 500 AI applications in areas including supply chain optimization and product development.
  • 3M‘s Generative AI Center of Excellence promotes ethical integration, with AI used to streamline healthcare documentation, and to improve industrial processes and customer service.
  • Nike uses AI for material optimization, trend prediction, and to personalize the customer experience; for example Nike Fit supports individualized sizing, and in paralllel AI also contributes to inventory planning and sustainability-driven product design.
  • PepsiCo incorporates AI into product development and demand forecasting; AI is used to analyze consumer and market data to drive innovation. The firm also collaborates with external researchers around ethical AI practices in supply chain and customer-facing applications.
  • J&J uses AI in drug discovery, clinical documentation, patient engagement and to drive operational efficiency. The firm’s use of AI is guided by an internal ethics framework focused on fairness and transparency.
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  • Cargill employs AI-enhanced satellite monitoring to track deforestation risks across its soy, palm oil, and cocoa supply chains (part of its goal of deforestation-free operations by 2030). The firm also uses AI to support regenerative agriculture practices, including those focused on soil health and crop yields.
  • PepsiCo incorporates AI into product development and demand forecasting; AI is used to analyze consumer and market data to drive innovation. The firm also collaborates with external researchers around ethical AI practices in supply chain and customer-facing applications.
  • Hershey uses AI to optimize marketing, particularly during high-demand seasons like Halloween – for example by using AI-driven algorithms to optimize ad placements.
  • Nestlé applies AI to drive operational efficiency, digitize processes, and promote sustainability. AI-powered analytics help with inventory prediction and demand forecasting, and the firm has an AI ethics framework that emphasizes transparency, diversity, and fairness.
  • Coca-Cola integrates AI across marketing, product development, and operations. Notably, the firm launched AI-generated advertising campaigns and also uses AI to inform innovation through the analysis of consumer preferences.
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  • Liberty Mutual has integrated generative AI into its operations through an internal tool, LibertyGPT. This is used by appx. 25% of its workforce to drive efficiency in underwriting, claims processing, and marketing. The firm’s responsible AI use centers on training programs and guardrails to mitigate risks (e.g., AI-generated misinformation).
  • Centene use AI and machine learning tech to improve member health outcomes and manage healthcare costs. The firm also established an AI Governance Committee to oversee the ethical deployment of AI – specifically human well-being, fairness, accountability, and transparency.
  • USAA utilizes AI across various functions, including underwriting, fraud detection, and claims processing. The firm has developed internal generative AI tools to help employees, including a ‘Member Service Representative Co-Pilot,’ aimed at improving service quality and operational efficiency. USAA also gives AI training programs to its workforce, overseen by an AI council.
  • Humana uses AI for clinical documentation and patient engagement, guided by an internal ethics framework focusing on fairness, privacy, and transparency. However, the firm has faced criticism around the use of AI in decision-making regarding coverage.
  • Kaiser uses AI to enhance patient care, including the use of ambient AI for clinical documentation; this transcribes patient-doctor interactions. The firm highlights safety, effectiveness, and clinician oversight in its AI deployments.
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  • Comcast‘s AI use centers on advertising and network services. The firm introduced an AI-powered creative platform to help small businesses produce TV-quality ads efficiently, and it also uses AI (and edge computing) to improve network reliability and performance.
  • Verizon established a centralized Responsible AI Program to guide AI development and deployment across its operations. The firm’s use of AI centers on customer support – e.g., predicting call reasons – and on improving service efficiency. Verizon also focuses on AI model registrationm, and security reviews, to ensure ethical use.
  • Disney formed the Office of Technology Enablement to coordinate AI and ‘mixed reality’ initiatives across its divisions. The firm applies AI in content creation, personalization, and around its theme park experiences.
  • Alphabet integrates AI across its advertising, search, and cloud services. The corporation has published a formal set of AI principles, and also restructured internal teams to strengthen governance and ensure responsible development practices.
  • Netflix uses AI to personalize content recommendations and optimize streaming quality. The company has however faced some shareholder pressure for more transparency around AI use.
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  • Cencora uses AI-driven tools to streamline benefit verification processes, and to improve medication adherence. Specifically, by using NLP and predictive analytics, the firm automates interactions with payors and identifies patients at risk of non-adherence.
  • Novartis established a framework for the responsible use of AI, emphasizing transparency, fairness, and human rights. The firm integrates AI across its operations, including around patient access.
  • Vertex uses AI to improve its drug discovery and development processes, specifically to speed up the identification of potential therapeutic targets and to improve clinical trial designs.
  • Gilead integrates AI for research and to drive operational efficiency. AI-driven tools are used to accelerate drug discovery, improve clinical trial outcomes, and to personalize patient engagement.
  • Bristol-Myers Squibb uses AI in research and development, human resources, and finance operations.
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  • KPMG is embedding AI into its operational models – focusing on the long-term, and going beyond isolated tools. The firm’s global head of AI has emphasized integrating AI into core processes to drive efficiency and competitiveness.
  • Deloitte has developed the Zora AI platform, which includes “intelligent digital workers” capable of performing tasks with minimal human involvement. This reflects the firm’s push for an “engineering-first” mindset that automates routine work – freeing up consultants to focus on more strategic work.
  • Accenture is working with partners including ESPN to apply generative AI in content creation, in a quest for more personalized and real-time fan engagement. The firm has also formed a joint venture with Telstra to embed AI across business operations, streamlining processes and making better use of internal data.
  • EY is using AI agents to support compliance and data review – including over 150 AI-powered tax agents. The firm is also advancing frameworks to mitigate AI-related risks including bias, and lack of explainability.
  • Booz Allen is investing in AI for mission-critical systems, including a recent collaboration with Meta on the AI tech used to support operations aboard the International Space Station.
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  • Domino’s has partnered with Microsoft to integrate generative AI into its operations – specifically to predict customer orders and streamline kitchen workflows.
  • McDonald’s is rolling out AI across thousands of global locations to improve service speed – and reduce employee stress. Upgrades include AI-powered drive-thrus, predictive maintenance for equipment, and tools to support decision-making at the managerial level.
  • BK is trialing AI voice assistants in drive-thrus in different markets around the world (including the UK and New Zealand). The goal is to improve order accuracy and service speed, while freeing up staff to focus on food prep and interacting with customers.
  • Chipotle is investing in AI and robotics to improve operational efficiency; the firm introduced an AI-powered robot called “Chippy” to help with tortilla chip preparation, and has expanded its digital pickup lanes (“Chipotlanes”) at over 1,000 locations to meet growing order demand through this channel.
  • KFC is piloting AI-driven voice ordering in some drive-thru locations – note though that customers are able to request a human employee at any time during the interaction.
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  • Best Buy is using generative AI to improve customer service and logistics. An AI-powered virtual assistant helps with troubleshooting and orders, and agents also receive real-time AI support.
  • Walmart is using AI to drive efficiency across development, logistics, and merchandising. This includes merchant-facing agents, and route optimization tools.
  • Home Depot introduced “Magic Apron,” a generative AI tool that summarizes reviews and provides ‘expert’ answers. In parallel, in-store staff can use AI devices to access tutorials and product info.
  • Target is applying AI for personalization and store operations. Its Bullseye Gift Finder recommends products based on user input, while in-store, handheld AI tools help staff answer questions.
  • Amazon has launched multiple AI tools, including Rufus, a shopping assistant, and “Buy for Me,” which allows purchases from other retailers inside the Amazon app. As well as these consumer-facing applications, AI also powers demand forecasting and logistics.
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  • Oracle is investing heavily in AI infrastructure, including a reported $40 billion order of Nvidia chips for a US data center tied to the Stargate initiative with OpenAI and others. The firm is also part of the NIST AI Safety Consortium, supporting AI standard-setting.
  • Qualcomm is expanding its AI portfolio through acquisitions and partnerships. For example, it acquired MovianAI to enhance device-level generative AI, and signed an agreement with HUMAIN to develop edge-cloud hybrid AI data centers.
  • IBM is prioritizing smaller, reliable AI models for specific business use cases. One example is its partnership with Ferrari, that includes an AI-powered fan app built on IBM’s watsonx platform, designed to improve global user engagement.
  • Adobe emphasizes ethical AI development in the creative space; its Firefly models are trained only on licensed content, and the company has committed not to use customer data for training.
  • Salesforce is acquiring Informatica for $8 billion to strengthen data governance in its AI products. In parallel, CEO Marc Benioff has publicly downplayed fears of widespread job loss due to AI.
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  • Comcast‘s AI use centers on advertising and network services. The firm introduced an AI-powered creative platform to help small businesses produce TV-quality ads efficiently, and it also uses AI (and edge computing) to improve network reliability and performance.
  • Verizon introduced AI Connect, a platform for managing large-scale AI workloads; this uses AI to boost energy efficiency and integrates AI into private 5G networks for real-time, edge-based services.
  • Lumen is upgrading its infrastructure with over 20,000 miles of fiber-optic cable to meet the demands of AI. The company has closed major AI-related deals.
  • AT&T has launched “Ask AT&T,” a generative AI tool that supports employees with coding, service, and operational queries. The firm also transitioned from ChatGPT to an open-source AI model for customer service call analysis.
  • T-Mobile partnered with OpenAI to launch IntentCX, a system that automates customer service, and anticipates user needs. The firm is also working with Nvidia, Ericsson, and Nokia on AI-driven mobile networking technologies.
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  • Radisson has implemented “Mandy,” an AI-powered phone agent that automates meetings and group bookings. The system handles inquiries 24/7, can qualify leads in real time, and supports over 50 languages.
  • Expedia is using AI to power a travel assistant that delivers itinerary suggestions and real-time updates; apparently more than half of customer requests are now resolved by AI.
  • Marriott is using AI to improve guest experiences while keeping human-centered service intact. The firm piloted an AI tool for automating room assignments to reduce front-desk work and to free staff to focus on in-person service. Marriott also launched an AI-enabled virtual concierge.
  • Hilton has introduced “Xiao Xi,” a chatbot that helps guests in China with travel planning and hotel inquiries. It also partnered with a vision assistance platform to provide AI-driven virtual support for guests who are blind or have low vision.
  • Disney formed the Office of Technology Enablement to coordinate AI and ‘mixed reality’ initiatives across its divisions. The firm applies AI in content creation, personalization, and around its theme park experiences.

Sustainability: July 2024-June 2025

As companies make decisions on whether and how they are working on climate and environmental issues, clear communication – and the avoidance of greenwashing allegations – is essential for a strong reputation. 

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  • PNC is recognized for expanding green lending, and investing in community reinvestment initiatives. In parallel, however, there is continued public scrutiny of fossil fuel financing.
  • M&T is noted for its support of small businesses, affordable housing programs, and community partnerships. Some stakeholders suggest more visibility into environmental impact disclosures.
  • Fifth Third is praised for its operational sustainability, including as LEED-certified branches and internal green practices.
  • First Citizens is viewed favorably for local reinvestment efforts, though some suggest its environmental policy disclosures remain sparse.
  • Amex is praised for its emissions transparency and net-zero commitments, as well as progress in sustainable supply chains.
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  • Mondelez is regularly praised for sustainable cocoa sourcing, packaging innovation, and transparent ESG reporting. However, some suggest that the firm’s plastic-reduction targets are overly ambitious.
  • L’Oréal is recognized for its water-wise production facilities, renewable energy use, and climate commitments – though some flag a reliance on carbon offsets and uneven progress across brands.
  • Kraft Heinz is discussed in the context of its reduction goals related to carbon, water, and waste, but some commentary raises questions around its packaging targets and reuse.
  • Estée Lauder receives positive coverage for renewable energy adoption and transparent emissions disclosures, while some media scrutiny focuses on supply chain traceability and its dependence on carbon offsets.
  • Colgate‑Palmolive is recognized for commitments to plastic recycling, reduced water use, and circular packaging prototypes. However some commentary focuses on the scalability of pilot projects and long-term implementation plans worldwide.
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  • Pilgrim’s Pride receives recognition for progress on emissions reduction, water conservation, and deforestation. Recent coverage also highlights facility-level improvements and increased transparency in reporting.
  • Saputo receives some coverage and commentary around its climate goals and packaging initiatives, though this can also highlight the emissions-related impact of dairy production.
  • Mondelez is regularly praised for sustainable cocoa sourcing, packaging innovation, and transparent ESG reporting. However, some suggest that the firm’s plastic-reduction targets are overly ambitious.
  • Kraft Heinz is discussed in the context of its reduction goals related to carbon, water, and waste, but some commentary raises questions around its packaging targets and reuse.
  • Hormel is credited with progress in sustainable protein production, in parallel with responsible sourcing and supply chain water stewardship.
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  • Progressive is praised for initiatives to reduce operational emissions and to implement green building standards across its facilities.
  • TIAA is praised for its science-based investment strategy and commitment to financing renewable energy and low-carbon assets.
  • Blue Shield Blue Cross‘s national sustainability framework is recognized, with positive commentary linking its environmental efforts to broader goals around health equity and climate resilience.
  • Elevance stands out for linking environmental factors to health outcomes, with third-party reports discussing the firm’s internal sustainability performance and supplier standards.
  • New York Life is noted for its commitment to renewable energy investments and issuing of green bonds.
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  • Apple is praised for its transparency in emissions reporting and supplier accountability.
  • Alphabet attracts positive coverage for its renewable energy commitments, data center efficiency, and science-based climate targets in general. However, some commentary focuses on the apparent exclusion of Scope 3 emissions from its latest disclosures.
  • Comcast is credited for green building certifications and operational efficiency upgrades. Observers occasionally raise concerns about limited visibility into supply chain emissions and long-term decarbonization milestones.
  • Verizon receives recognition for its investments in fleet electrification, renewable energy goals, and community-based sustainability programs.
  • Hearst is lauded for sustainable publishing operations, reduction in print and packaging impact, and internal carbon footprint reporting. Some commentary focuses on opportunities around indirect environmental impacts (e.g., the use of AI).
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  • Gilead is noted for its environmental stewardship in biomanufacturing, including energy efficiency upgrades and robust waste management practices.
  • Pfizer receives recognition for its leadership in sustainable vaccine production, green chemistry adoption, and transparent reporting on environmental metrics. At the same time, media commentary occasionally spotlights challenges around the firm’s manufacturing footprint.
  • Zoetis receives praise for sustainability initiatives in its animal health supply chain, with commentary also highlighting emissions tracking and packaging improvements.
  • Vertex is recognized for emissions reductions linked to its Boston headquarters expansion, and for incorporating energy-efficient lab design into its operations.
  • Bristol‑Myers Squibb is praised for its ‘circular’ chemistry initiatives, renewable energy investments, and health-sector partnerships around sustainable access.
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  • Alvarez & Marsal is praised for integrating sustainability into restructuring and advisory projects, alongside its ESG risk frameworks.
  • Oliver Wyman is recognized for embedding climate and resilience considerations into its consulting across sectors.
  • PwC continues to drive positive attention for its climate risk services, with recent coverage highlighting emissions progress and investment in ESG upskilling – though some skepticism remains around carbon offset use.
  • Booz Allen Hamilton is recognized for its involvement in federal climate resilience initiatives, and for implementing green building practices within its operational footprint.
  • Deloitte is noted for its public commitment to net-zero operations, sustainable supply chain services, and ESG tech innovation.
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  • Popeyes receives favorable commentary for packaging improvements, waste reduction targets, and alignment with broader ESG initiatives led by its parent RBI.
  • Pizza Hut receives credit for piloting sustainable packaging and energy-efficient restaurant upgrades, though some third-party commentary raises questions about consistency across global franchises.
  • Panda Express is noted for its commitment to sustainable sourcing, particularly in proteins, and for energy-efficient cooking technology.
  • Papa Johns is acknowledged for improvements in ingredient traceability and initiatives around sustainable agriculture.
  • Domino’s receives positive coverage related to its investments in fleet electrification and renewable energy credits, though some commentary notes concerns about supply chain emissions.
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  • Ace Hardware is recognized for energy efficiency improvements.
  • Publix is praised for local environmental initiatives including recycling and solar energy.
  • Kroger earns reputational credit for its food waste reduction programs and zero-hunger initiatives. However, some call for stronger climate disclosures and more ambitious packaging commitments.
  • Best Buy is consistently praised for its electronics recycling program, emissions targets, and leadership in circular economy practices.
  • Royal Ahold Delhaize receives positive coverage and commentary around increased sourcing transparency and clean-store energy adoption.
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  • Qualcomm is noted for its progress in energy-efficient chip development and emissions reduction in the firm’s manufacturing processes.
  • Adobe receives positive coverage around achieving operational carbon neutrality and investing in sustainable building practices.
  • Salesforce is recognized for the integration of sustainability features into its platform, a commitment to 100% renewable energy, and strong climate policy engagement.
  • ServiceNow is praised for carbon reduction and sustainability workflow tools for enterprise users, while some commentary suggests the need for improved sustainability benchmarking.
  • Cisco is credited with sustainable network hardware design, circular economy initiatives, and efforts to decarbonize its global supply chain.
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  • T-Mobile is noted for its renewable energy sourcing and detailed climate disclosures, with commentary also highlighting its leadership on emissions reduction and community partnerships.
  • Windstream receives positive attention for its low-carbon operational footprint and modernization efforts in rural infrastructure.
  • Lumen is acknowledged for its operational efficiency upgrades and green building certifications, including sustainable data center improvements.
  • Cox is praised for long-standing environmental commitments, including investments in alternative energy, fleet electrification, and local conservation partnerships.
  • Frontier is recognized for its efforts to modernize its infrastructure with energy-efficient upgrades and greener operational practices.
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  • Best Western is recognized for eco-stay certifications and energy efficiency upgrades at some properties – though some commentary focuses on consistency of reporting across the portfolio.
  • Radisson receives praise for water-saving systems and waste reduction programs.
  • Hyatt stands out for its climate-targeted real estate developments, renewable energy use, and local sourcing initiatives. A few sustainability reviews suggest opportunities remain around single-use plastics and broader disclosure alignment with science-based targets.
  • Marriott is recognized for its targets and sustainability reporting, though faces challenges in uniformly implementing environmental programs across its global portfolio.
  • Wyndham is credited for energy management systems, and recycling programs at its properties.

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